111k Privacy Policy

Introduction

111k ("we", "our", "us") operates https://111k.bio, an online casino and sports betting platform serving players across Bangladesh, including Dhaka, Chittagong, Sylhet, Khulna, Rajshahi, Barisal, Rangpur, Mymensingh, and Cox's Bazar. We are deeply committed to protecting the privacy and personal data of everyone who visits and uses our platform.

This Privacy Policy sets out the types of personal information we collect, the purposes for which we collect and process it, the legal basis for doing so, how we share it, and the rights you hold over your data. By accessing or using our services, you acknowledge that you have read and understood this Privacy Policy. If you do not agree with any part of this policy, please discontinue use of our platform immediately.

This policy applies to all users of the 111k website and mobile platform, regardless of location. It covers data collected through your browser, account registration, payment processing, customer support interactions, and any other means by which you interact with us. We reserve the right to update this policy at any time; material changes will be communicated via our platform.

Information We Collect

We collect several categories of information to provide a safe, compliant, and high-quality betting and casino experience. The categories are as follows:

Account and Identity Information

• Full name, date of birth (we verify that users are 21 or older), and nationality
• Email address, mobile number, and username chosen at registration
• Government-issued ID or passport details submitted during KYC verification
• Selfie or photograph for identity confirmation, where required

Financial and Transaction Information

• Payment method details including bKash, Nagad, Rocket, Upay, Visa, or Mastercard account references
• Deposit and withdrawal history, transaction amounts in BDT, and timestamps
• Bonus and promotional offer redemption records

Technical and Usage Information

• IP address, device type, operating system, browser type, and screen resolution
• Session data, pages visited, games played, betting patterns, and time spent on the platform
• Cookies, web beacons, and similar tracking technologies as described in our Cookies section below

How We Use Your Information

111k uses collected personal information strictly for legitimate operational and compliance purposes. Specifically, your data may be used to:

• Create and manage your 111k account, verify your identity, and confirm that you are aged 21 or above
• Process deposits and withdrawals via bKash, Nagad, Rocket, and other supported payment methods, and maintain accurate financial records
• Deliver customer support, respond to queries, investigate disputes, and resolve complaints in a timely and fair manner
• Personalise your experience on the platform — including game recommendations, relevant promotions, and loyalty rewards tailored to your activity
• Detect, prevent, and investigate fraudulent activity, money laundering, underage gambling, and other prohibited conduct
• Comply with applicable legal and regulatory obligations, including responding to lawful requests from authorities

Sharing of Your Information

111k does not sell, rent, or trade your personal data to third parties for marketing purposes. We may, however, share your information in the following limited and controlled circumstances:

• Service providers and technology partners who assist us in operating the platform — including payment processors, KYC verification providers, fraud detection services, and customer support tools. These parties are bound by strict data processing agreements.
• Game content and software providers (such as Pragmatic Play, Evolution Gaming, Spribe, Ezugi, and others) who may receive session-level or anonymised data to power their gaming platforms.
• Regulatory authorities, law enforcement, and courts where we are legally required or permitted to disclose information in response to a lawful request.
• In the event of a merger, acquisition, or sale of all or part of our business assets, in which case user data may be transferred as part of that transaction. You will be notified of any such change via our platform.

Under no circumstances do we disclose your full payment credentials, government-issued ID numbers, or passwords to any third party other than those described above.

Cookies and Tracking Technologies

111k uses cookies and similar technologies to operate and improve the platform, remember your preferences, maintain session security, and analyse how users interact with our services. Cookies are small data files placed on your device when you access our website. Some cookies are strictly necessary for the site to function; others are used for analytics and personalisation.

Most modern browsers allow you to control cookie settings. You may choose to disable non-essential cookies through your browser settings; however, doing so may affect the functionality and user experience of the 111k platform. Continued use of the platform after being informed of our cookie practices constitutes acceptance of their use.

Data Security

We take the security of your personal data seriously. 111k implements industry-standard technical and organisational safeguards to protect your information against unauthorised access, loss, alteration, and disclosure. Our platform uses SSL encryption for all data transmission between your device and our servers, ensuring that sensitive information — including payment details and login credentials — is protected in transit.

Access to personal data is restricted to authorised personnel only, on a strict need-to-know basis. Our team members undergo regular security training, and all data handling procedures are reviewed periodically. While we strive to maintain the highest standards, no system can guarantee absolute security; we encourage users to use strong, unique passwords and to contact our support team immediately if they suspect any compromise of their account.

Your Rights Over Your Data

As a user of 111k, you have rights in relation to the personal information we hold about you. These include the right to:

• Access: Request a copy of the personal data we hold about you and confirm how it is being processed.
• Correction: Ask us to correct inaccurate or incomplete information associated with your account.
• Deletion: Request deletion of your personal data, subject to our legal and regulatory retention obligations.
• Objection or Restriction: Object to certain types of processing or request that we restrict how we use your data in specific circumstances.

To exercise any of these rights, please contact our support team at [email protected]. We will respond to all valid requests within a reasonable timeframe. Please note that certain requests may be limited where they conflict with our legal obligations or where retention is required for fraud prevention, dispute resolution, or compliance purposes.